Privacy Policy

Effective Date: 29/09/2025

At Cafe Terry’s Ltd. (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website: www.cafeterrys.co.uk (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (e.g., for reservations or newsletter sign-ups).

  • Booking Information: Details provided when making a reservation or inquiry.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data (via cookies or third-party analytics tools).

  • Communications: Any messages or feedback you send through our contact forms or email.

2. How We Use Your Information

We use the information we collect to:

  • Manage reservations or respond to inquiries.

  • Improve our services and website experience.

  • Send promotional or marketing emails (only if you opt in).

  • Monitor website performance and usage trends.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Understand how users interact with our website.

  • Store user preferences.

  • Provide relevant content and promotions.

You can manage your cookie preferences through your browser settings.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information with third parties only in the following situations:

  • Service Providers: We may use third-party services (e.g., for analytics, reservations, or email marketing) that process your data on our behalf.

  • Legal Requirements: If required by law or to protect our rights or others’ safety.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Payment of Fees to the Information Commissioner’s Office (ICO)

As part of our commitment to protecting your privacy and complying with data protection regulations, Cafe Terry’s Ltd. is registered with the Information Commissioner’s Office (ICO) under the Data Protection Act 2018. We pay the required fee to the ICO to ensure that we meet all legal obligations related to the processing of personal data. For more information, you can visit the ICO website at https://ico.org.uk.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Correct or delete your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at:
📧 hello@cafeterrys.co.uk

8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Cafe Terry’s Ltd.
Bakers Yard, Church Street, Oakham, LE15 6AA
📧 hello@cafeterrys.co.uk